Majority of TUH patients had good or very good experience in hospital

Eighty-one per cent of Tallaght University Hospital patients reported they had a ‘good’ or ‘very good’ experiences while in the hospital, according to the results of the hospital’s second National Patient Experience Survey.

Areas of good experience identified by patients included privacy whilst being examined or treated and the many opportunities to talk to a nurse on the ward.

The majority of patients also stated that they had confidence and trust in the staff treating them.

Some of the areas highlighted in the survey for improvement included dignity and respect in both the emergency department and on the ward, along with pain management.

Lucy Nugent, TUH CEO and Acting Director of QSRM, said, “It is gratifying that so many of our patients (666) took the time to respond to the survey. I would like to acknowledge the widespread support for this initiative from staff across the hospital that supported and encouraged patients to respond.