Showcasing “impressive skills” of health service staff


HSE CEO Paul Reid said staff had showcased their “impressive skills and their can do attitude in every aspect of their work,” in the HSE Health Services Excellence Awards 2021.

The CEO said that patients and the public were  “already reaping the efforts of staff to prioritise and improve patient care. This is what the health service was all about.”

He said the annual Awards represented an  opportunity for staff  to share their innovative and exceptional work. They promoted team work, facilitated staff to establish their service as an exemplar and helped demonstrate how staff were valued for the work they did.

A record number of entries – totalling almost 700 – were received this year, with 80 staff members nominated for their outstanding contribution.  Entries featured both COVID and non COVID related services.

Describing it as a privilege to add his congratulations, An Taoiseach Mr Micheal Martin TD, noted how the country was now “slowly emerging from one of the toughest years our health service has experienced.  I want to express how grateful I am and how grateful the entire country is for the leadership, commitment, resilience and adaptability demonstrated by health service staff – you have my admiration and respect and the admiration and respect of the Government.”

Commenting specifically on the awards, the Taoiseach said the “innovation and ambition demonstrated by all the projects submitted is emblematic of the quality of service you provide.”success.”

Health Service Excellence Award Winners 2021

Supporting a Healthy Community 

Winning project: Supporting older adults to stay physically active during COVID-19 cocooning and beyond

Healthcare setting: Turners Cross Daycare Centre

Innovation in Services Delivery 

Winning project: Community paediatric ophthalmology waiting list initiative

Healthcare setting: Grangegorman Primary Care Centre

Operational Services Integration in a COVID-19 Environment

Winning project: COVID-19 community testing integration with the National Ambulance Service and Defence Forces

Healthcare setting: COVID-19 community testing, COVID-19 operations

Improving the Patient Experience 

Winning project: Traveller Health Working Group – St Luke’s General Hospital Carlow-Kilkenny

Healthcare setting: St Luke’s General Hospital Carlow-Kilkenny

Service Development and Innovation in Responding to COVID-19

Winning project: A pandemic response: the establishment of a contact management programme

Healthcare setting: Service Development and Innovation in Responding to COVID-19, Public Health

Innovation in Integrated Digital Excellence 

Winning project: Digital rehabilitation during COVID-19: using a novel technology to deliver and improve care

Healthcare setting: Neuro-otology outpatients with integrated clinical specialist physiotherapist, Beaumont Hospital – RCSI Hospital Group

Excellence in Quality Care 

Winning project: National Gestational Trophoblastic Disease Centre

Healthcare setting: Trophoblastic Disease Centre

Exceeding Expectations – Outstanding Employee Award

Anne Clerkin, Radiology Services Manager South Infirmary – Victoria University Hospital 

Dr Avril Beirne, Consultant Geriatrician, Connolly Hospital Blanchardstown

Dr John Connaughton, Clinical Director, Midland Regional Hospital Portlaoise

Lorraine Kelly, Project Manager Housing Co-ordinator, Adult Mental Health Services, CHO 2

Majella O’Donnell, CNS – Dementia, ICTOP  Sligo

Mr Terry Boyle, surgeon, and breast care team St James Hospital

Vania Ndoma-Egba, Paediatric Physiotherapist, Primary Care centre Balbriggan

Yvonne Doheny, Clinical Nurse Manager, KIlkenny Mental Health Service

Maria Lynch, Clinical Nurse Manager, Rheumatology Department Our Ladys Hospital Manorhamilton Co Leitrim

Maurice Moloney, Clinical Nurse Manager, CAMHS, CHO 2