The Health Management Institute of Ireland (HMI) is the professional body for healthcare managers across all sectors of the Irish health services, HMI has built a strong reputation for helping people develop the skills they need to lead effectively in one of the country’s most demanding industries.
What does HMI offer?
HMI provides a wide range of training and development options designed specifically for healthcare professionals. Whether you prefer learning in a classroom, online or through a mix of both, there’s something to suit your needs. Their programmes span general management skills, professional development and specialist healthcare topics.
Some of the key training areas include:
- Bullying and harassment awareness to help organisations maintain respectful and safe workplaces
- Customer service in healthcare which covers the unique challenges of working with patients and service users
- Dignity at work aligned with the revised public health service policy
- Management essentials for those stepping into leadership roles for the first time
- Managing people covering the personal and professional skills needed for effective people management
- Managing challenging behaviour for staff in health and social care environments
- Personal effectiveness to help busy professionals understand their working styles and how they impact others
Flexible delivery for busy professionals
One of the things that sets HMI apart is the flexibility of their approach. They offer open courses that individuals can sign up for, as well as in-house programmes tailored to specific organisations. For those who find it hard to carve out time for scheduled training, their fully online courses are a practical option.
HMI also provides instructional design training and services through their digital learning partners, The Learning Rooms. This means organisations can commission bespoke eLearning programmes built around their specific needs, delivered on the most appropriate platform and designed with proven educational principles in mind.
Beyond training
HMI’s services extend beyond course delivery. They offer training needs analysis to help organisations understand where the gaps are, along with organisational development and HR consulting services. They also support performance management rollouts and provide research in areas like healthcare governance and reform.
For those looking for recognised qualifications, HMI offers programmes that lead to QQI awards, giving learners a nationally accredited certification alongside practical skills.
Why it matters
Healthcare in Ireland is constantly evolving and the demands on managers are growing. From navigating policy changes to leading teams through periods of uncertainty, the skills required go well beyond clinical knowledge. HMI’s training services are designed to fill that gap, giving healthcare managers the tools and confidence to do their jobs well.
If you’d like to find out more about what HMI offers, visit hmi.ie or get in touch with our team in Sandyford, Dublin.

